Privacy Policy

Effective Date: July 5, 2026

ObaidMart (“we,” ) operates the website [obaidmart.com] and provides online printing, lamination, spiral binding, stationery sales, and book distribution services. Registered and operating in Delhi, India, we are committed to protecting the privacy, confidentiality, and security of the personal data shared with us by our customers.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Information Technology Act, 2000, the Digital Personal Data Protection (DPDP) Act, 2023, and other applicable Indian consumer laws.

1. Information We Collect

To effectively fulfill your orders and maintain a seamless user experience, we collect the following categories of information:

A. Personal Identifiable Information (PII)

• Contact Details: Full name, shipping/delivery address, billing address, email address, and mobile number.
• Account Credentials: Usernames, passwords, and account preferences if you register an account on ObaidMart.

B. User-Generated Files & Content

• Digital Intellectual Property: Documents, manuscript PDFs, images, or graphics uploaded to our servers for the explicit purpose of utilizing our custom printing, lamination, and spiral binding services.

C. Financial & Transactional Data

• Payment Details: Payment processing tokens, payment modes used, and transaction histories.

Note: ObaidMart does not collect, store, or process raw credit/debit card numbers, CVVs, or Net Banking credentials. All financial transactions are handled securely by RBI-authorized, PCI-DSS-compliant third-party payment gateways.

D. Technical and Usage Data

• Device & Network Info: IP addresses, browser types, operating systems, and device identifiers collected automatically via cookies and tracking technologies to improve platform functionality.

2. Purposes of Data Processing

We use your data strictly for legitimate business operations and legal compliance, specifically:

• Order Execution: To print, laminate, bind, package, and invoice your requested items.
• Logistics & Dispatch: To deliver physical stationery, books, and bound documents to your address via our distribution network.
• Document Management: Uploaded files are processed strictly for quality checks, formatting, and physical production.
• Customer Support: To address inquiries, order tracking issues, refunds, or cancellations.
• Legal Compliance: To maintain precise financial records, satisfy tax regulations (GST), and prevent fraudulent transactions.

3. Data Retention and File Confidentiality

• Customer Records: Account information and transaction histories are retained as long as the account remains active or as required by Indian fiscal and statutory laws.
• Uploaded Print Files: We enforce a strict deletion cycle for proprietary customer files. Uploaded documents are temporarily retained on our secured servers solely to execute the print job and handle any post-delivery quality disputes. Files are permanently purged from our systems within [20 minutes] or 24 hours of order completion and delivery verification.

4. Information Sharing and Disclosure

ObaidMart does not sell, lease, or trade your personal data to third parties for marketing purposes. Data sharing is confined to the following scenarios:

• Service Providers: We share necessary logistical data (name, address, phone number) with trusted local courier partners and national shipping agencies based in Delhi and across India to facilitate delivery.
• Legal & Regulatory Mandates: We may disclose your information if required to do so by law enforcement agencies, courts, or statutory authorities operating under Indian jurisdiction.

5. Security Measures

We implement robust administrative, technical, and physical security measures—including Secure Socket Layer (SSL) encryption for data in transit—to protect your personal information against unauthorized access, alteration, or disclosure. While we utilize industry-standard practices, no digital transmission over the internet can be guaranteed 100% secure.

6. Your Data Rights

Under prevailing Indian data protection legislations, you possess specific rights regarding your personal information:

• Right to Access & Rectification: The right to review, update, or correct inaccuracies in your personal records.
• Right to Erasure: The right to request the deletion of your account and related personal data, subject to legal or transactional retention obligations.
• Right to Withdraw Consent: You may withdraw consent for data processing at any time, which may limit our ability to provide certain services to you.

7. Changes to This Privacy Policy

ObaidMart reserves the right to modify, amend, or update this Privacy Policy at any time to align with regulatory changes or operational shifts. Any modifications will become effective immediately upon being posted on the website.

8. Grievance Redressal

In compliance with the Information Technology Act, 2000 and the DPDP Act, 2023, any grievances, complaints, or questions regarding the processing of your data can be directed to our designated Grievance Officer:

Contact Number: [9718572588] Automated spam detection service.

Entity Name: ObaidMart

Principal Place of Business: Delhi, India

Attn: Grievance Officer, Obaidur Rahman

Email Address: [raman.level06@gmail.com]